Frequently Asked Questions

BOOKING

How do I book a space on Pycehub?

To find spaces on Pycehub, browse available listings and filter results to discover the perfect space for your needs. Once you've found a space you like, click "Book Now" and follow the prompts to provide event details, review the booking summary, and confirm your reservation. Payments can be securely processed through our platform.

PAYMENT

Is there a fee for using Pycehub as a buyer?

No, there is no fee for buyers to use Pycehub. Browsing and searching for spaces is completely free. You only pay for the space when you make a booking.

What payment methods are accepted on Pycehub?

Pycehub accepts various payment methods, including credit/debit cards and other secure payment options. Payment details are processed securely to ensure the safety of your financial details.

Is my payment information secure on Pycehub?

Yes, Pycehub prioritizes the security of your payment information. We use encryption and secure payment methods to ensure the safety of your financial details.

CANCELLATION & REFUND

What happens if I need to cancel my booking?

Cancellation policies vary by space. You can find detailed information on the cancellation policy for each space on the listing page before confirming your booking.

Can I get a refund if I cancel my booking?

Refund policies are determined by the space owner. Check the cancellation policy on the listing page to understand the terms and conditions regarding refunds.

How does the refund process work?

If you are eligible for a refund based on the space owner's policy, the process typically involves contacting the owner through Pycehub, and they will guide you through the necessary steps.

What is the refund policy on Pycehub?

Refund policies vary by space and are set by the individual space owners. Review the cancellation and refund policy on the listing page before confirming your booking.
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